I’m not usually a fan of yet another web site “enhanced” with social networking tools, but this case study of UK menswear chain TM Levin illustrates how powerfully a highly targeted, yet richly interactive online community component can enhance both ecommerce sales and in-store customer experience. Take a look at this presentation and then visit [Read More]
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GreenRetailDecisions.com is launching a new information resource for retailers who are focused on developing eco-friendly stores, green products, environmentally sensitive marketing plans,and sustainable retail operations. The new green retail glossary was added to provide clear definitions of terms that are widely used in the retail industry, especially among decision-makers working on sustainable packaging, green store [Read More]  Conversion to LED lighting is the newest trend in lighting for jewelry display cases.  We are taking a series of quick looks at retail leasing trends for 2011 starting with some expansion minded companies in the Quick Serve / Fast Casual restaurant segment. These fast growing retail real estate prospects are suggested courtesy of our friends at CreditTenants.com Five Guys Burgers and Fries Every franchisee territory in the United States has [Read More] NPR’s On the Media has a segment today featuring a new company and service called Internet Eyes. Currently available only in the UK, the service enables anyone who signs up to act as web cam surveillance agents, observing shoppers in stores and reporting any suspicious behavior directly to the retailer. Agents can watch up to four locations at a time [Read More]  The NY Time recently outlined how Nordstrom has accelerated its business by tying online and offline inventory together. If an item is not available or out of stock at Nordstom’s online store, the customer is offered a view of item availability at Nordstrom’s physical stores nationwide. She can pick it up at the store or [Read More] Facebook is rolling out new privacy controls, having been forced to rethink their “grab it, sell it” approach to personal information. Online advertising platforms are also under attack for tracking online activity to match ads with viewer interests and to re-target previously seen ads. Credit card companies literally “mine” the personal data of their customers for nuggets of valuable information which they sell [Read More]  In early 2009 Microsoft announced it would be opening retail stores in a similar vein to the wildly popular Apple stores. In fact they planned to open them right next door to Apple’s retail outlets. The public response had all the trapping of the Republican / Democrat debate over health care legislation! This grand plan has been [Read More] |
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